Privacy Policy

Last Updated: 15 April 2026

Sri Kausika Mahasiva Nadi Jothida Nilayam ("we," "us," "our") operates the website www.kaathubraju.com and provides traditional Nadi Astrology consultations, both online and in-person, as well as interactions via Facebook, Instagram, WhatsApp bots, and AI agents. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book an appointment, or engage with our services.

By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, date of birth, time of birth, place of birth, and other details you provide when booking an appointment or consultation.
• Appointment Details: Preferred date, time, type of service (online/offline), and any specific details you share about your concerns or queries.
• Communication Data: Messages, chats, and interactions you have with us via our website, email, phone, WhatsApp bot, Facebook, Instagram, or AI agent.
• Technical Data: IP address, browser type, device information, and usage data collected through cookies and similar technologies when you visit our website.
• Payment Information: If applicable, we may collect payment details through secure third-party payment gateways. We do not store full payment card information on our servers.

2. How We Use Your Information

We use the collected information for the following purposes:

• To schedule and manage your Nadi Astrology appointments and consultations (online and offline).
• To provide personalized astrological guidance and reading based on your birth details and queries.
• To communicate with you regarding your appointment, follow-ups, and service updates.
• To improve our website, services, and customer experience.
• To send you spiritual insights, newsletters, and promotional communications (only if you opt in).
• To respond to your inquiries and support requests via WhatsApp bot, AI agent, social media, or email.
• To comply with legal obligations and protect our rights.

3. Social Media & Messaging Platforms

We interact with you through various platforms, including:

• Facebook & Instagram: When you message us or interact with our pages, we may receive your public profile information and the content of your messages. Please refer to Meta's privacy policy for how they handle your data.
• WhatsApp Bot: Our WhatsApp bot allows you to book appointments and receive automated responses. Messages exchanged are subject to WhatsApp's privacy policy. We store the necessary details to process your request.
• AI Agent: Our AI agent may collect and process your queries to provide automated assistance. Conversations may be logged for quality and improvement purposes.

We do not control the data practices of these third-party platforms. We encourage you to review their respective privacy policies.

4. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to others. We may share your data in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, appointment scheduling platforms), provided they agree to keep your information confidential.
• Legal Requirements: When required by law, regulation, or legal process.
• Protection of Rights: To protect the rights, property, or safety of Sri Kausika Mahasiva Nadi Jothida Nilayam, our users, or others.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

6. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience, analyze site traffic, and understand where our visitors come from. You can choose to disable cookies through your browser settings. However, this may affect certain functionalities of the website.

7. Third-Party Links

Our website may contain links to third-party websites (e.g., social media platforms, payment gateways). We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.

9. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• The right to access, correct, or delete your personal information.
• The right to withdraw consent for marketing communications at any time.
• The right to object to or restrict certain processing activities.
• The right to data portability.

To exercise any of these rights, please contact us using the details below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

• Sri Kausika Mahasiva Nadi Jothida Nilayam, A. 15, Ground Floor, Lajpat Nagar, Part -1, New Delhi, Pincode: 110024
• +91 8610003991
• support@kaathubraju.com

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.